Putrana IW, Wajdi M, Wahyulia Saraswati K. ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN. FM [Internet]. 2022 Feb. 16 [cited 2025 Jul. 13];20(1):109-18. Available from: https://ojs.stimihandayani.ac.id/index.php/FM/article/view/468