KARWINI, N. K.; GDE SARMAWA, I. W.; SURYANI, N. K. PERAN CUSTOMER SATISFACTION SEBAGAI MEDIATOR PENGARUH SERVICE QUALITY TERHADAP CUSTOMER LOYALTY PADA PT. KARYA PAK OLES TOKCER DENPASAR. Forum Manajemen, [S. l.], v. 12, n. 2, p. 84–91, 2017. DOI: 10.61938/fm.v12i2.90. Disponível em: https://ojs.stimihandayani.ac.id/index.php/FM/article/view/90. Acesso em: 14 jul. 2025.