MELA RATINI, P. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN JP-GRAHA PADA PT. JASA RAHARJA PUTERA CABANG DENPASAR. Forum Manajemen, [S. l.], v. 11, n. 1, p. 91–99, 2017. DOI: 10.61938/fm.v11i1.52. Disponível em: https://ojs.stimihandayani.ac.id/index.php/FM/article/view/52. Acesso em: 13 jul. 2025.